WATCH THE VIDEO!!
CUSTOMER SUPPORT
This strip is sorta autobiographical. I was trying to buy plane tickets using my “miles”… OH MY GOD was that a nightmare! Luckily I finally got a service rep who knew what he was doing. The web site was a disaster. And the first rep I got was not exactly fixing the situation.
The annoying thing was calling the customer service line and jumping thru hoops before finally being told they had too many calls to deal with… and then hanging up on me. This happened repeatedly.
Have you ever called a help line where it tells you to wait for the next available representative… and you wait… and wait… and no one picks up…. finally checking the web site, you find that they are actually closed at that time? That has happened to me. Assholes.
And here is “Skitter” fan Mike McDaniel… a real live customer service rep… reenacting the comic strip you’ve just read…
Proof they do it on purpose >8(
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